🟡
LIVE DATA — pre-launch · KPIs and feeds below pull from Supabase. Empty states shown until first prescription/consultation lands. Phase C webhook wiring will populate dashboards once Crest Pharmacy signs.
Dashboard Overview
Crest Pharmacy · ODS F1234 · 0121 000 0000
LIVE · Open
Scripts dispensed
0
Awaiting first script
NHS / Private
0 / 0
Once data flows
Repeats due
0
Once data flows
Consultations today
0
Awaiting first consult
Flu vaccines MTD
0
Once data flows
Dispensing queue
Live · auto-refresh
🏥 EPS: 38
📝 Paper: 4
💳 Private: 2
Consultation diary
Today
Script volume · last 14 days
Revenue mix · MTD
🏥 NHS Services · running totals
Funded services · target progress
NMS (new medicine)
48
60% of target
Pharmacy First
32
40% of target
BP Checks
62
82% of target
Flu jabs
168
42% of season
Smoking cessation
12
20% · needs push
To dispense
38
Ready for collection
42
Awaiting delivery
18
Completed today
314
All prescriptions today
| Time | Script # | Patient | Source | Items | GP | Status | Exempt |
|---|
Due this week
89
Overdue
14
On delivery round
38
Auto-chased today
47
Repeat prescription management
AI auto-dials patients with overdue repeats · SMS non-answers
| Patient | Medication | Last dispensed | Next due | Days overdue | Last contact | Action |
|---|
Today
24
This week
142
Consult room utilisation
78%
Revenue MTD
£6,480
Consultation diary · today
| Time | Patient | Type | Pharmacist | Duration | Fee | Status |
|---|
🏥 NHS Community Pharmacy Services
Service volume · target progress · estimated funding · all services per NHS BSA rates
| Service | This month | YTD | Target (yr) | Progress | Est. funding YTD | Status |
|---|---|---|---|---|---|---|
| New Medicine Service (NMS) £28 per completed case | 48 | 412 | 600 | £11,536 | On track | |
| Pharmacy First (7 conditions) £15 per consultation | 32 | 284 | 600 | £4,260 | Behind | |
| Blood Pressure Checks £15 per check | 62 | 480 | 800 | £7,200 | On track | |
| Flu Vaccinations (seasonal) £9.58 NHS + £12 private | 168 | 168 | 400 | £2,880 | Season building | |
| Contraception Service £18 per supply | 14 | 96 | 200 | £1,728 | On track | |
| Smoking Cessation £30 per completed 12-wk | 12 | 82 | 200 | £2,460 | Behind | |
| COVID Vaccines £12.58 per dose (campaign) | 0 | 412 | — | — | £5,183 | Seasonal |
| TOTAL est. service funding YTD | — | — | — | — | £35,247 | — |
SKUs tracked
2,847
Low stock
32
Out of stock
8
Value on shelf
£184k
Stock alerts · action needed
| Product | Form | Current | Par level | 7-day usage | Supplier | Action |
|---|
Calls today
87
Repeat requests
42
Service bookings
14
Transferred to pharmacist
9
AI triage rules
- ✅ Safe to handle: repeat requests · opening hours · stock availability · appointment booking
- ⚠ Always transfer: clinical questions · symptom advice · dosage changes · drug interactions · side effects
- 🚨 Urgent escalate: chest pain · stroke signs · allergic reaction · suspected overdose → 999 advised + pharmacist paged
Recent calls
| Time | Caller | Reason | Outcome | Escalated? |
|---|
Active patients
3,284
Nominated to us (EPS)
2,142
On delivery service
186
Care home patients
92
Patient records
| Name | NHS # | DOB | GP | Meds | Last dispensed | Nominated? | Services |
|---|
N
NHS EPS (Electronic Prescription Service)
Spine · nominated scripts · real-time
P
ProScript Connect (PMR)
Patient medication record
R
Retell AI
Voice agent · repeats + bookings
T
Twilio
Reminder SMS · collection notifications
N
n8n
Orchestration · 8 flows active
S
Supabase
Dashboard DB · GDPR-compliant
B
NHS BSA (Reimbursement)
FP34 submissions · service claims
A
Alliance Healthcare
Primary wholesaler · auto-order
C
CPCS / PharmOutcomes
Pharmacy First · service recording
G
Google Reviews
Auto-reply + patient feedback
Webhooks
| Endpoint | URL | Last fired | Status |
|---|---|---|---|
| EPS → dashboard | yourailtd.app.n8n.cloud/webhook/pharmacy-eps | 12 sec ago | 200 OK |
| AI repeat request | yourailtd.app.n8n.cloud/webhook/pharmacy-repeat | 2 min ago | 200 OK |
| Collection SMS | yourailtd.app.n8n.cloud/webhook/pharmacy-ready-sms | 5 min ago | 200 OK |
| Auto-order wholesaler | yourailtd.app.n8n.cloud/webhook/pharmacy-reorder | 1 hr ago | 200 OK |
Pharmacy profile
ODS code
F1234Address
Demo Address, BirminghamResponsible Pharmacist
Mr. R. Patel (GPhC 1234567)Opening hours
Mon-Fri 9:00-18:00 · Sat 9:00-13:00PMR system
ProScript ConnectServices contracted
Essential + Advanced + EnhancedGDPR + clinical governance
- ✅ All patient calls encrypted (TLS 1.3) and audit-logged
- ✅ AI cannot give clinical advice · hard-coded escalation rules
- ✅ Consent captured + stored per GDPR Art. 9
- ✅ 7-year record retention (NHS Records Code of Practice)
- ✅ Responsible Pharmacist review queue for all AI-handled repeats